Terms & Conditions

  • Goods once delivered will not be returned.
  • Online sales and delivery subject to availability.
  • The company reserves the right to cancel an order at any given time.
  • When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and does not constitute acceptance of your order.
  • Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If you cancel and you have already paid for the goods, you will receive a full refund.
  • Information provided by a customer for the purpose of processing an order shall be treated confidentially but may be used when sending email or texts to the customer for promotions carried out by the company.
  • All prices quoted on this website are in Kenya Shillings but DO NOT include transport charges where applicable.
  • The company offers guarantees on manufacturing defects per product but does not take responsibility for any damage, loss, injury or expense caused by inappropriate use of it.
  • Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team on 0734 33 66 99
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